Computer Optimization

Is your computer sluggish, slow, and unresponsive? Does it lock up or need frequent rebooting? Computers and software need regular maintenance and tuning. Your computers are capable of operating like the day you bought them.

Computer and network systems are designed to make your business more productive. Your computer and its software is a finely tuned machine that needs regular maintenance to keep it running at peak performance. Much like a car, the oil gets dirty (unused software, filthy registry, unneeded tasks running...) and much like the ignition or 'timing' system gets worn out - the memory, hard drive, and processor gets used up with malware, viruses, trojans, adware, and spyware. Additionally computers cooling systems just get plain dirty. The fans and vents are designed to cool processors inside the system. When they are clogged with dust, your systems will overheat causing performance issues and hardware failure. Just like changing your anti-freeze, we can 'flush out' your computers insides and get them cooling like they're supposed to.

Our optimization service includes a list of tasks that our technicians perform to keep your computer running at its peak. We'll tune your systems into their peak performance using our specialized methods of 'system tweaks' including: finding and removing unused software, reclaiming memory space that's robbing you of performance, deletion of unwanted files and removal of unnecessary processes, detection and removal of virus, malicious software 'malware', adware, spyware, and trojans... and we can automate these processes to keep you up and running so your business is less frustrating and more productive. We'll even open the hood and clean the dust out of your systems to ensure proper cooling and performance. We know what's causing you problems, they're everywhere on any system being used and we have the tools and experience to tune your systems up.

Computer Reliability

Computer reliability is the key to keeping your systems productive. Automating security scanning (virus, malware such...), backups and updates are necessary to keep your users using their computers instead of the computers using them.

We will identify what your best solutions are and implement a schedule for scanning, backups, and updates.

Computer Repairs

Although hardware problems are rare, we are experts in identifying between hardware and software problems helping to bring your systems back to health. We troubleshoot and replace hardware issues on site as well as upgrading memory, hard drives, CD/DVD drives, video, and audio cards. We can also determine when processor upgrades are viable and advise you when new systems will help you operate your business more efficiently.

Network Design

Thinking of getting your business on a network or wanting to upgrade your existing network? We have setup thousands of networks in a multitude of different configurations. Consult with us on your network expectations and we will provide solutions.

Network Security

It's pretty easy to setup a network with internet access to share files with other employees and be able to access the network from outside the business... but without proper security, it's also easy for thieves to access all this information (ie: data theft).

Data theft has become more complex and prevalent. Data security is an ongoing battle. When you need to be confident that your network is secure, Austin Computer Guys can show you the holes you currently have and help you plug these holes to ensure your network data is secure. We have the tools and experience to automate network security systems.

Automated Backups

When we approach our customers with the option of automated backup solutions a lot of them are reluctant to spend the time or money on these systems... Imagine what would happen if you lost all your data today.

One of the problems is that most people keep backups on media such as external hard drives, tapes and DVDs storing them in the same office as the computer they're backing up. So, should a disaster such as theft or fire occur, both the computer and the data backup could be lost or destroyed. We can help you design a backup plan that would avoid this situation, one such plan could include automated online offsite backups or offsite media rotation.

We also offer data backup and transfer services needed when replacing existing workstations or servers.

Network Optimization

Has your network slowed to a crawl? Networks need tune ups too. They are separate systems utilizing hardware and software in much the same way computers do... you could think of them as more like a trucking company having to move their cargo (information). The more efficiently they are setup and maintained, the better they will work leaving your abilities free to do what you set out to do.

There are several common software problems that can slow your network down. Some of these are improper network settings in your operating system. Programs like Limewire, Kazaa, BitTorrent, online music and news streaming, viruses, malware, spyware, trojans and online games (just to mention a few), will often cause extreme slowdowns on you network.

Hardware problems can also arise that will slow down your network. We also run into failed or failing hardware which would require replacement. We have found in many cases the network was wired incorrectly. A big one is other unknown people using your unsecured or improperly secured wireless network.

Web development

Web development is the programming of how your site is going to look and interact with the World Wide Web.
Do it yourself? One Page? Templates? Dreamweaver? Front Page? Flash? Updates? In House? Hosting?
...are just some of the questions every business asks.

Just like networks, computers, cars, or your business... web development is a very specialized and intricate process requiring loads of training and experience to get it done... and even more experience to get it done well.

Austin Computer Guys have the tools and experience to develop your site from simple sites on a tight budget to extensive flash, dynamic, and interactive pages.

Web Hosting

Web hosting is where your website files live and are shared with the rest of the World Wide Web.
Similar to the building that you've leased or purchased, your web presence should be maintained - looking and operating well as well as being backed up and secured on a regular basis.

As you wouldn't want your 'doors locked' during business hours, you also wouldn't want your website down when people are trying to find you. Additionally we can consult with you on your website search engine placement.

Austin Computer Guys can work with your business to determine what your needs are when it comes to your web hosting making sure that your clients and potential customers can find you whenever they look.

Website security

Websites get hacked into much like spam gets into your computer through email. It's not uncommon to visit websites that will link its visitors to shady sites selling their wares. Your website can carry this malicious code hidden in the miles of code that makes up your site.

Just like securing your email, your computer, and your network from spam and virus... your website needs to be protected as well. Austin Computer Guys are network security experts.

Email Image

Is your business image using 'free email' or is it portraying that your business is yours:
(ie: yourbiz@free-email.com VS yourname@yourdomain.com)?

Free email accounts are not free - they make money by advertising other businesses (your competition?) and your private emails are often scanned to create relevant advertising related to your email.

Austin Computer Guys can set up all your email accounts and users to come to one email window to receive, reply, and compose your business emails without outside advertising or scanning of the text and attachments helping to secure your businesses image.

Multiple Accounts

How many email accounts do you have? How many different windows do you have to launch to check for all your emails? Do you advertise other companies and services when you send or reply to emails?

Imagine integrating all your separate email accounts into one window - multiple existing 'free' accounts; all your existing 'XYZ@yourdomain.com' accounts; and a simple ability to create new XYZ@yourdomain.com accounts for the various departments within your company (eg: sales@, info@, support@, shipping@, booking@, employeenames@, etc...).

Austin Computer Guys can integrate all your email accounts into one window (interface) per user that allows you to control the image you wish to portray to your customers. We can setup any combination of email addresses to go to one user or multiple users (including management and transitioning of existing 'free' email accounts).

Mailing Lists

Mailing Lists are a powerful tool to determine who your customers are and what they want. You can provide special offers and rebates and update customers on news and events.

Austin Computer Guys can provide solutions to send out mass mailings without them being marked as spam or you having to go add recipients one at a time.

Spam and Virus control

Austin Computer Guys will customize and automate the scanning of emails for spam and virus to your liking and keep this updated on a personal level that suits your business needs.